Our Services Everything Just Got Easier with ConVox

  • Call Center Solutions Serve your customers needs with greater efficiency and benefit from features and functionality found in Fortune 500 companies at minimum cost.
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  • IP-PBX Services IP-PBX is a software-based PBX phone system solution which delivers significant savings and much improved business productivity.
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  • Conference Solutions Enable faster, more effective collaboration inside the enterprise and externally with these conferencing solutions.

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  • IVRS Services We provide IVR solutions from the scratch using latest software, database technologies and telecom signaling methodologies.
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  • Voice Logger Voice Logger brings you the most advanced and full-featured voice recording solution to assure best-in-class customer service over phone.
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  • Tollfree Handlers A Toll-free, Freecall, Freephone, 1-800 number is a special telephone number which is free to the calling party. We shall provide you a TollFree number..
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  • Custom Telecom Software We have proved our capabilities in software development by developing a range of successful telecom products.
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  • Bulk Communication Ideal solution for marketing campaigns, opinion polls, political campaigns, awareness campaigns etc
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  • Cloud Telephony Services Providers for Cloud based Phone Solutions in India. Our services include IVR, Custom Flow Calls, Call Recording..
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Our Clients DTel Proud to be Trusted By

Our Services Everything Just Got Easier with ConVox

  • Modular Solution

    Switching, Application and Database servers are on single server or multiple servers, based on load requirements.

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  • Integrated CTI Server

    Inbuilt features, agent screen pop-up’s based on caller ID received and IVRS interaction of caller.

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  • Integrated Voice Logger

    Application server has inbuilt voice logging. All the incoming and outgoing calls are rec-orded. Applicable per setup.

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  • ACD

    State-of-the-art inbound call routing capabilities to multiple agents based on business rules.

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  • Preview & Predective

    Provides Auto dialing from screen as per requirement by user.

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  • Scalability Solution

    can be scaled from 5 seats to 1000+ seats by using multiple servers.

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  • Disposition management

    Ability to set and assign various disposi-tions as per requirement.

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  • Reporting

    feature allowing access to various reports generated by system.

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