|
Petroleum Distribution Booking through IVRS
- The Package includes
- Automation of Petroleum distribution process .
- Automation of Order Booking.
- Automation of Truck Trip Planning.
- Automation of Dispatch Process.
- Customizable to any extent to exactly suite your requirements.
- 24X7 booking of indents, helps them to place an order whenever they are comfortable.
- Dealers can check the status of their indent any number of times without bothering any person.
- Fast and Accurate booking. No human errors in booking.
- Dealers can change their indent any number of times before Truck Planning.
- Greater transparency in the indent booking process. All the dealers are treated equally.
- Dealer can voice their complains and suggestions directly to the top management.
- Benefit for HPCL Terminal
- Save time and efforts of manual indent booking. Hence increase productivity.
- Better service standards for dealers result in increased business.
- Fast and Accurate booking. No human errors possible.
- High level security in indent booking as 4 digit PIN number is needed apart from dealer code.
- Judicious Truck Trip Planning as L1, L2 and RTKM is displayed at Truck selection.
- Auto generation of Indent number based on date and index
- IVRS for Indent Booking and Status Enquiry
- IVRS for changing Indent after Booking and Before Truck planning.
- IVRS for Recording Complaints and Suggestions
- Dealer Database Management
- Truck Database Management
- Truck RTKM Monitoring
- Order Filling/ Truck Trip Planning
- Dispatch/ Dispatch Report Printing
- System Reports
- Indent Booking Report for Dispatched Indents
- Indent Booking Report for Booked Indents
- Call Data Reports for calls on IVRS
- Listen Interface for Suggestions and Complains
- Truck RTKM Report
- Print Preview and Print options for all Reports
|
|