IVR SYSTEM FOR EXAM RESULTS
IVR for examination result announcement Features
- System runs on E1 ISDN PRI Lines
- System uses Eicon Diva cards as CTI hardware
- System developed on Linux platform for performance and economy
- System takes roll number as input from users
- Announcement of Result as qualified/ unqualified
- Announcement of rank status as all state rank, local university rank and category rank
Customer - A.P. state Engineering and Medical Entrance test conducting body
Customer is an state agency responsible for organizing Engineering and medical tests for state engineering and medical colleges
Requirement Summary
- Results is to be announced on 30 channels simultaneously
- Users should get result entering roll number (Hall ticket number) as input from users
- Rank status, as all state rank, local university rank and category rank should be announced along with the result.
Our Solution -
A hunting number is assigned to the 30 channels of ISDN PRI line connecting IVR server. Callers directly land on the IVR server. After the initial greeting message IVR asks for the hall ticket number (roll number). Based on this input IVR server makes a query to the "my SQL" database, and announces the result.
Environment
- Pentium 4 PC with Red Hat Linux 9.2 OS
- Diva Server ISDN PRI cards.
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