“Call Center Solution without Agent PC or ConVox EZ has been developed with expertise in Telecom and software industry.It is a Call Center solution, which works with a traditional analog phone as an agent workstation. ConVox Ez offers most features of a standard call center software with ease of setup and maintenance. ”
Suitable for Cold Calling, Direct & Indirect Selling Agency, Small Call Centers, Marketing Campaigns, Fund Raising Projects.
Automatic Assignment of calls to the agents, so that each agent gets equal call load.
Complete and comprehensive reporting of your Agents, Calls & Campaigns.
Data is stored in multiple locations
Support center available round the clock
Dedicated Customer relationship Manager and timely Maintenance activity
No need of costly hardware and Maintenance experts
Can scale-up from 3 to 3000 Users
Provides flexibility of conducting conference at any point of time.