ConVox Newsletter December 2023
CUSTOMER SUCCESS STORIES - LENDINGKART Lendingkart, a prominent fintech firm in India, has been a key facilitator of accessible credit for small and medium enterprises (SMEs) since its inception in 2014. Very soon Lendinkart realized that they need a professional way of interacting with their customers. There existing system was not good enough to support it. [...] Read More
ConVox Newsletter November 2023
Customer Success Stories:Working with Praan Foundation to save lives Praan Wellness, a non-profit organization in Hyderabad, offers vital counseling and psychotherapy services for individuals dealing with depression and suicidal thoughts. Dedicated to fostering positive transformations, Praan provides a safe platform for those seeking mental health support. The cloud based ConVox Contact Center Solution is integral [...] Read More
ConVox Newsletter October 2023
Customer Success Stories:Transforming Customer Engagement: How ConVox Benefits Offshoot Agencies Offshoot agencies is Noida based, one of the leading BPOs is in India. They have seen enormous growth since their inception. Their passion for excellence has brought in leading banks and telcos of India as their customers. Their quest matches with our cutting edge BPO [...] Read More
ConVox Newsletter September 2023
Customer Success Stories:E-Bike Revolution of Africa gets a support leg of ConVox Spiro is Africa's foremost electric vehicle manufacturer. Of late they are getting a great media attention for their innovative way of replacing traditional bikes with e-bikes. Inbound and Outbound Customer interaction is a vital part of their business. Deepija Telecom’s ConVox Omni channel [...] Read More
ConVox Newsletter August 2023
CASHe – Customer Success StoryCASHe Uses Omni-Channel Whatsapp Integration to Streamline Loan Queries and Payment Reminders CASHe, operated by Bhanix Finance & Investment Limited, is a leading money lending app in India, specializing in instant online loans. With a strong focus on customer interaction, CASHe engages users via WhatsApp for loan inquiries, disbursements, offers, and [...] Read More
ConVox Newsletter – July 2023
This ticketing solution is seamlessly integrated with ConVox Omni Channel solution. Tickets raised via phone calls, WhatsApp, AI chatbot and social media platforms can be handled in Ticketing Solution. Once the tickets are raised, they automatically transfer to the Ticketing Solution 1.02 management system, where the actual process begins. In this solution, the executive can […]
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