Android Dialer is a Call Center solution that runs on application servers and agent machines as clients. ConVox Android App for Call Center offers an android based agent workstation. Therefore an agent can use an Android Smartphone/Tab as his work station. They login into a hosted server.
Android Dialer is Suitable for Call Center with remote agents & Call Center with multiple branch offices, Field/Roaming Sales, Collection & Verification agents, Appointment Reminders, Lead Generation.
Data is stored in multiple locations
Support center available round the clock
Dedicated Customer relationship Manager and timely Maintenance activity
No need of costly hardware and Maintenance experts
Can scale-up from 3 to 3000 Users
Provides flexibility of conducting conference at any point of time.