Integrated CTI Server

Preview Dialing

Predictive Dialing

ACD (Automatic Call Distributor)

Hand free calling

Meet Me/ Dial Out combinations

One Touch Conference

Multiple Conferences

Entry/ Exit Indications

Live Status Display

Multiple level IVR

MIS Reports

Call Recording

Monitoring Tools

Voice Mail

Unified Platform

IVRS Message

Auto Answer Handling

SMS / Email

Live Status Display