5 benefits of adopting cloud telephony beyond enabling remote work
Cloud Telephony beyond Enabling Remote Work. Since 2020 most businesses have speedily espoused cloud telephony to enable remote work. When the team’s customer handling can no longer come to the office, companies need a solution that can enable them to receive calls on their mobile devices at home with security and in an efficient manner. […]
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Cloud Contact Center VS On-Premise Solution: Which One Is Best?
Cloud Contact Center VS On-Premise Solution. If you are running a business and want to implement a contact center, one of the essential decisions that you need to make is whether to choose a cloud contact center or on-premise. When a company goes for an on-premise contact center, they take complete responsibility for […]
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How unlimited callings plans are a plus in the cloud contact center solution?
Calling Plans in Cloud Contact Center Solution. Unlimited calling plans for the cloud contact center that will cover the calling needs of every business. A cloud contact center solution plan is the latest trend that ensures a quick response to the query of every customer. As a result, businesses acquire more customers and […]
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