Improve customer service with Voice Bot by ConVox, a cloud-hosted AI solution designed to handle routine inquiries, provide instant responses, gather critical information and collect essential data. Operating round-the-clock, this self-service tool ensures higher customer satisfaction while significantly reducing operational costs.
Voice Bot by ConVox is an AI-driven voice broadcasting solution that proactively engages with customers using Natural Language Processing (NLP). It delivers an experience similar to interacting with a live agent. Powered by AWS, Azure, and GCP AI tools, it enables businesses to automate customer interactions efficiently.
With advanced web-based monitoring and reporting tools, administrators can track real-time responses, call recordings, and analytics, ensuring complete visibility into customer interactions.
Built-in feature to verify and categorize valid and non-valid numbers from a database.
Supports multiple calling lists for organized campaign execution.
Allows businesses to schedule broadcasts in advance for better engagement.
100% call recordings available for compliance and quality analysis.
Runs multiple campaigns simultaneously, increasing efficiency.
Download instantaneous, detailed reports for better decision-making.
Integrated Do Not Call (DNC) panel for regulatory adherence.
Provides live updates on ongoing calls and campaign performance.
Handles high-volume customer interactions without human intervention, ensuring uninterrupted service.
Supports regional languages, providing a personalized experience for diverse customer segments.
Automates simple interactions, reducing the need for human agents and lowering operational expenses.
Customizable voice bots can be deployed for different business use cases simultaneously.
20+ Years of Expertise – Proven track record in contact center automation and AI-driven solutions.
Industry-Leading AI Integration – Utilizes advanced NLP and AI tools for accurate and seamless voice interactions.
Scalable & Secure – Designed for businesses of all sizes, ensuring scalability, data security, and compliance.
Deepija Telecom’s ConVox Voice Bot enables businesses to streamline operations, enhance customer interactions, and maximize efficiency through AI-driven voice automation.
Yes. We use cloud engines such as AWS/AZURE/GCP for regional languages bot.
There’s no such limit on the interactive messages.
You can upload any amount of data but the concurrent dialing will depend on the number of channels subscribed.
We use cloud engines such as AWS/AZURE/GCP and our own AI engine too based on the bot flow.
There will be recurring charges for the API usage for STT and TTS.
Per call charges will depend on the amount of time spoken as it is linked to the API consumption.
