Streamline your outbound calling with the ConVox Predictive Dialer. This powerful tool automatically dials multiple numbers, connecting agents only when a live response is detected. With advanced algorithms, it minimizes idle time, boosts agent productivity, and improves customer engagement. Perfect for sales, telemarketing, and surveys.
Deliver exceptional customer experiences with the ConVox Omnichannel Contact Center. Seamlessly integrate voice, chat, email, and social media on a single platform. Empower agents with a 360-degree view of customer interactions, ensuring faster resolutions and personalized support across all communication channels.
Automate customer interactions with our state-of-the-art IVR system. Guide callers efficiently with customizable menus, route them to the right department, or provide self-service options. Reduce call handling time and enhance customer satisfaction with a professional and intuitive IVR setup.
Stay connected and manage operations on the go with the ConVox Contact Center App. Monitor live calls, track agent performance, and access real-time analytics from your smartphone. Perfect for managers and supervisors who need flexibility and oversight.
Optimize issue resolution with the ConVox Ticket Management System. Track, prioritize, and resolve customer complaints efficiently. With real-time updates and analytics, ensure seamless coordination between teams and elevate customer satisfaction.
Leverage the power of WhatsApp for customer engagement with ConVox WhatsApp Solutions. Enable two-way communication, send automated messages, and provide real-time support on the world's most popular messaging platform. Ideal for businesses looking to enhance their customer interactions.
Empower your sales and support teams with the ConVox CRM solution. Track customer interactions, manage leads, and analyze data on a unified dashboard. Boost productivity, enhance customer retention, and drive sales growth with this intelligent CRM system.
Deepija has highly motivated and experienced team of software engineers. It provides Contact Center as a Service (CCAAS) to Streamline your products and services.
They analyze the customer requirements accurately and provide best call center software & dialer and most appropriate solutions.
Deepija Telecom Pvt. Ltd. was started in 2003 by Alok Kaushal and Deepak Agarwal to provide Best Call Center Software & Call Center dialer, to enterprises. Deepija is a designer and developer of high quality telecom software solutions.
It provides affordable solutions with the use of cutting edge technology and a strong R&D base. It has a specialization in telecom application development using VoIP and CTI technologies. Deepija has currently providing their services from more than 5 countries including Saudi Arabia, India, Dubai, Ethopia, Nigeria & Kenya.
