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  • sales@deepijatel.com

Our Products

Get the Best Solutions
& Services for your Call Center With Our Products

Smart
Call
Center
Solutions

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Predictive (predictable) Dialer

As a Call Center Solutions & Services company, We provide predictive dialer that is a telephony technology designed for outbound calling that utilizes an automatic dialing feature from a predetermined list of telephone numbers and connects answered calls to agents or representatives. The key feature of a predictive dialer is its ability to predict when a human agent will be available to take the next call. We provide Best Call Center Software & dialer to the end user.

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Omni Channel Contact Center

Understanding the importance of enhancing customer satisfaction, our Omni-Channel Ticketing Call Center Solution is designed to prioritize customer experience. By offering seamless communication options and consolidating data from various channels, your team can deliver personalized support that leaves customers feeling valued. Don't settle for outdated systems that hinder your productivity. Revolutionize your contact center operations for improved efficiency.

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IVR

Interactive Voice Response (IVR) is a telephonic system that automates communication by incorporating prerecorded messages, Text-to-speech and speech to text and a DTMF (dual-tone multi-frequency interface). This combination facilitates caller engagement, enabling them to access and provide information without human interface.

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Contact Center App

A Call Center App is a holistic customer service application crafted to optimize communication processes and elevate overall customer satisfaction.

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Ticketing Management System

Ticketing system helps organizations manage and track customer inquiries, service request and support issues. It serves as a centralized system for handling and resolving incidents, problems and service request efficiently.

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WhatsApp Solutions

WhatsApp solution is a dynamic platform seamlessly integrated with call center capabilities. This versatile system empowers customers to engage in chat, share information, execute campaigns, leverage chatbots and incorporate third-party APIs. With this solution, users can benefit from a secure, comprehensive end-to-end management platform dedicated to WhatsApp interactions.

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CRM

Customer Relationship Management (CRM) software is a technology -driven strategy for managing a company’s interactions with current and future customers. The primary goal is to improve business relationship, streamline process,organizing and increase profitability.

Cloud Services

We bring high end Telecom Applications to you As Service (TAAS)

Other Products

Revolutionize your Products and Business with our Call Center Solutions & Services.

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Email Solution

Our Email Ticketing Solution is here to rescue you! With our personalized and automated system, you can effortlessly manage and accelerate your customer service. Say goodbye to endless manual sorting and hello to streamlined efficiency. Enhance customer satisfaction and improve response times with our cutting-edge solution.
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IP-PBX System

With our feature-rich IP PBX, you'll enjoy crystal-clear voice quality, seamless call routing, advanced call management features, and more. Experience the power of cutting-edge technology and take your business communication to new heights with Deepija Telecom's IP PBX. The ultimate telephony system that revolutionizes how you make and receive calls.
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Bulk Communication Tool

Reach your audience effortlessly with our powerful broadcasting system. Whether you need to notify customers, send personalized SMS messages, or engage with IVRS messages, our automated tool has got you covered. Save time and resources by effortlessly communicating with a large list of recipients.
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Audio Conference

The sophisticated solution that revolutionizes remote meetings. With our cutting-edge technology, you can seamlessly connect with two or more participants over any PSTN media. Whether it's a crucial business discussion or a collaborative brainstorming session, our Audio Conference ensures crystal-clear audio quality and hassle-free communication.

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Careers

Join Our Team and Take Your Career to the Next Level

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With a flexible work environment

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Consistent recognition

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Constructive feedback

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Our Happy Clients

We focus on ensuring the success of our clients has remained unchanged for more than two decades of leadership in providing best call center solutions & services.

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About Us

Deepija has highly motivated and experienced team of software engineers. It provides Contact Center as a Service (CCAAS) to Streamline your products and services.

They analyze the customer requirements accurately and provide best call center software & dialer and most appropriate solutions.

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Deepija Telecom Pvt. Ltd. was started in 2003 by Alok Kaushal and Deepak Agarwal to provide Smart Call Center Solutions & Call Center dialer, to enterprises. Deepija is a designer and developer of high quality telecom software solutions.

It provides affordable solutions with the use of cutting edge technology and a strong R&D base. It has a specialization in telecom application development using VoIP and CTI technologies. Deepija has currently providing their services from more than 5 countries including Saudi Arabia, India, Dubai, Ethopia, Nigeria & Kenya.

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Innovative

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Flexible

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Responsive

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Customer Focused

News related to Smart Call Center Solutions & Services

Latest Press Release for Call Center Solutions & Services

The Call Center software, Call Center dialer CONTENT AWAITED

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    phone us :

    1800-102-3835, 040-49325555

    mail us :

    support@deepijatel.com

    mail us :

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