Overcoming UK BFSI & Healthcare Contact Centre Challenges with AI Tools
Healthcare Contact Centre Challenges with AI Tools In the UK’s BFSI (Banking, Financial Services, and Insurance) and Healthcare sectors, running a contact centre comes with unique pressures. Whether you are a Founder, CEO, Director of Operations, IT Admin, BDM, Support Head, or Support Engineer, the challenge is the same: delivering efficient, secure, and compliant customer [...] Read More
ARTIFICIAL INTELLIGENCE IN COLLECTION PROCESS IN BANKING
AI IN COLLECTION PROCESS IN BANKING. AI is beginning to modernize the collection process in banking. The technology can help you analyze an immense amount of data from various sources, showcasing new insights regarding delinquency risk and how to handle at-risk accounts. Plus, artificial intelligence can help you upgrade accuracy in dynamic situations […]
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