Transform your business communication with the ConVox Virtual PBX—a cloud-based private branch exchange system designed to streamline call management, voicemail, and conferencing without the hassle of on-premise infrastructure. This scalable, cost-effective, and feature-rich solution is perfect for modern businesses looking to enhance efficiency and customer engagement.
Every incoming call is an opportunity. ConVox Virtual PBX ensures that your business never misses a call by managing inbound calls just like an in-house receptionist—greeting callers, directing calls, and taking messages.
With a dedicated virtual number, calls can be forwarded to mobile extensions, ensuring uninterrupted connectivity with customers anytime, anywhere. Plus, there’s no need to invest in costly telephony infrastructure—everything is hosted on the cloud.
A business phone number that routes all calls efficiently.
Forward calls to mobile extensions based on time and day settings.
Use sequential, round-robin, and parallel routing to ensure every call is attended.
Automatically capture caller details even when all agents are busy.
Set up SMS/email alerts for call extensions.
Categorize completed calls with disposition codes for better tracking.
Clients get dedicated VMs instead of a shared database for better performance.
Seamlessly connect with Salesforce, LeadSquared, Zoho, MS Dynamics, Freshdesk, and more.
Full-time, part-time, or after-hours—ConVox Virtual PBX never lets a call go unanswered.
Set up sub-IVRs under a main IVR to capture more user input.
100% call recording for quality assurance and compliance.
Allow callers to leave voice messages when agents are unavailable.
Enables extension users to make outbound calls via the mobile app.
Live monitoring of agents, servers, calls, and campaigns for operational efficiency.
Get detailed insights into agents, calls, DID usage, and campaign performance.
A fully hosted solution with zero investment in hardware or infrastructure.
Ensures 24/7 call handling with maximum uptime.
A DIY web panel allows easy setup, configuration, and updates.
Scale up or down based on business needs with pay-per-use pricing.
Deepija’s Convox Virtual PBX solution is well tested and trusted by many of our customers for more than 2 years. The best part is that it can be upgraded or integrated with hosted call center solution. Android and IOs application make it very handy and easy to implement.
A virtual phone number is a telephone number that isn’t bound to a physical location. Virtual numbers can be used to make or receive calls on any phones/landlines. It’s perfect for employees in the office, or those who work at home.
What makes working with a virtual receptionist so great is that you can begin immediately! Get in touch with us today and hire a trained virtual assistant to support your business.
You have the flexibility to chose the number of channels while subscribing and those many simultaneous calls will be set to forward. What’s best is you can choose sequential, ACD or Parallel ring modes.
The DIY interface allows admin to define office hours to restrict call flow , set different group of users for different time slots to answer the calls.
Yes. Agents can see the missed calls and call details by logging in through the App.
Yes. Agents can dial outbound calls through APP and customers will see virtual number on their caller ID.
