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ConVox PBX⁺
An IP PBX with
Cloud Telephony

Powerful PBX⁺ Features, with Seamless Cloud telephony Integration.
No Public IP required.

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Product Overview

ConVox PBX⁺ is an IP-PBX device that connects telecom lines at the customer’s location to the ConVox Contact Center Cloud. It offers a wide range of advanced PBX features and seamlessly integrates with the ConVox cloud using a secure IP tunnel—eliminating the need for a public IP address.

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Highlights

Compact device with advance CTI and Omni Channel features.

Connects with Operator SIP lines or Existing PBX (like Avaya, NEC or Cisco ) on SIP trunk.

No Public IP Required.

Connects to Cloud Telephony for CTI with SaaS CRMs / ERP.

Enhanced Security and Privacy. Inbuilt Secure tunneling to ConVox Cloud.

PBX⁺ Features

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Supports 1000 Extensions and 150 Concurrent calls.

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Web – based management.

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Multi-Level IVRS

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Inbound / Outbound Routing

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Contact Groups

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Follow me, Voice Mail

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Multi – Party Conference

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Call Recording, Storage & FTP backup

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SMS, Email, WhatsApp & FAX

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Call Data Records

Omni Channel Features

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Basic device Supports 25 Contact Center Users & Scalable

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Call, Email, Web Chat (AI), WhatsApp, Voice Bot (AI), social media (Facebook, Twitter, Instagram etc.)

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WebRTC Login / Remote Worker

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Unified interface for all channels

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Unlimited Skill Set

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Preview, Predictive and Progressive Dialing

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ACD and Incoming call pop-up

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Unified interface for all channels

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CTI Connector with Popular CRMs (Salesforce, Zoho, Zendesk, Lead Square and more)

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Agent Monitoring

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Call Barging / Whisper & Conferencing

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CDR and billing

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Ticket Management Solution

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3rd Party Application Integrations

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Call Recording & QA Module

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APIs Module (REST APIs -JSON JWT authentication)

PBX⁺ for SMEs

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Economical and Easy Setup.

No Public IP required.

Use as IP PBX for internal and external needs.

Built in Storage and FTP backup.

Mobile / Web App for Extensions.

PBX⁺ for Telecom Operators

Deliver Telecom Services with ConVox cloud subscription & earn additional revenue.

Works with PRI / SIP / GSM / Analog / VOIP technology.

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PBX⁺ for SaaS CRM Partners

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Readily Available CTI Connector for all SaaS CRMs.

No Public IP requirements from the customer end.

WebRTC with SSO Interface.

Interface with local Telecom lines.

Real Time Dashboards and QA Module.

Call Pop-up and Post call updates to CRMs.

Hardware Data Sheet

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Click to know more about PBX⁺ - IP PBX in Cloud Telephony

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