ConVox News LetterCustomer Success Stories - Lodha Group:"Scaling New Heights with ConVox: The House of Abhinandan Lodha's Success Story" With massive growth in mind, The House of Abhinandan Lodha (HoABL) required a contact center solution that would keep pace with changing requirements. And the answer was ConVox CCS, the feature-packed cloud contact center solution hosted [...] Read More
ConVox News LetterCustomer Success Stories - Aster Hospital"Faster Appointments, Happier Patients: Aster Al Raffah Sets New Standard in Customer Care with ConVox" Aster Al Raffah Hospital has our ConVox Contact Center Solution synchronized with their in-house Hospital Information System (HIS) to bring about a new order of his revolution in sales, appointments, and patient experience. [...] Read More
ConVox NewsletterCustomer Success Stories:Millions Touched: Reliance Foundation's Success Story Reliance Foundation has been a powerful force for good since 2010. Their dedication to philanthropy extends the reach of Reliance Industries Limited, impacting the lives of over 72 million people in India. In 2016, they are using our Bulk Broadcasting Tool for sending a weather broadcast [...] Read More
ConVox News LetterCustomer Success Stories - MD INDIA HEALTH INC :"MDIndia's Success Story: Revolutionizing Customer Interactions with ConVox and Bulk Communication Tools" MDIndia, a prominent Third-Party Administrator (TPA) in India, is recognized for its customer-centric approach, innovative services, and expertise in technology, operations, and medical practices. In 2012, MDIndia partnered with Deepija Telecom to enhance its [...] Read More
ConVox News LetterCustomer Success Stories:Haqdarshak’s Success Story with Deepija Telecom to Empower Citizens & MSMEs In 2022, Haqdarshak Organization, based in Pune, partnered with Deepija Telecom to facilitate seamless communication for dispensing information on government welfare and financial services to citizens & MSMEs. Deepija Telecom provided Hosted Contact Center Solution as SaaS within a short [...] Read More
CUSTOMER SUCCESS STORIES - LENDINGKART Lendingkart, a prominent fintech firm in India, has been a key facilitator of accessible credit for small and medium enterprises (SMEs) since its inception in 2014. Very soon Lendinkart realized that they need a professional way of interacting with their customers. There existing system was not good enough to support it. [...] Read More
Customer Success Stories:Working with Praan Foundation to save lives Praan Wellness, a non-profit organization in Hyderabad, offers vital counseling and psychotherapy services for individuals dealing with depression and suicidal thoughts. Dedicated to fostering positive transformations, Praan provides a safe platform for those seeking mental health support. The cloud based ConVox Contact Center Solution is integral [...] Read More
Customer Success Stories:Transforming Customer Engagement: How ConVox Benefits Offshoot Agencies Offshoot agencies is Noida based, one of the leading BPOs is in India. They have seen enormous growth since their inception. Their passion for excellence has brought in leading banks and telcos of India as their customers. Their quest matches with our cutting edge BPO [...] Read More
Customer Success Stories:E-Bike Revolution of Africa gets a support leg of ConVox Spiro is Africa's foremost electric vehicle manufacturer. Of late they are getting a great media attention for their innovative way of replacing traditional bikes with e-bikes. Inbound and Outbound Customer interaction is a vital part of their business. Deepija Telecom’s ConVox Omni channel [...] Read More
CASHe – Customer Success StoryCASHe Uses Omni-Channel Whatsapp Integration to Streamline Loan Queries and Payment Reminders CASHe, operated by Bhanix Finance & Investment Limited, is a leading money lending app in India, specializing in instant online loans. With a strong focus on customer interaction, CASHe engages users via WhatsApp for loan inquiries, disbursements, offers, and [...] Read More
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