ConVox continues to drive meaningful impact beyond the enterprise, enabling organizations like Reliance Foundation — the philanthropic arm of Reliance Industries Limited — to reach millions of underserved communities across India through intelligent voice communication. With operations spanning agriculture, fisheries, disaster management, and public health, Reliance Foundation needed a communication platform capable of delivering critical, time-sensitive information at an extraordinary scale — reliably, cost-effectively, and in the languages people actually speak.
ConVox deployed its bulk voice broadcasting platform to power this mission. Pre-recorded voice messages in regional languages including Malayalam, Tamil, Telugu, Gujarati, and Bengali are delivered automatically to farmers and fishermen across 7–8 states every day — covering weather updates, crop advisories, pesticide recommendations, sea condition alerts, safety warnings, and livestock guidance. The platform also serves as a backbone for emergency communication, including large-scale COVID-19 awareness campaigns and disaster-related outreach. With daily call volumes ranging between 10–15 lakh calls, ConVox ensures that life-changing information reaches the right people at the right time.
Through this partnership, Reliance Foundation has been able to significantly expand its outreach footprint while keeping communication costs in check. Real-time reporting, call connectivity tracking, and reattempt management ensure that no beneficiary is left unreached. ConVox is proud to be part of a mission that uses technology not just for business outcomes — but to genuinely improve lives at the grassroots.
