Insights

ConVox News LetterSuccess in Action: How Industry Leaders Are Winning with ConVox Call Center Solutions"Varsity’s A+ in Communication: A ConVox Case Study" Since 2015, Varsity Management Pvt. Ltd. has been transforming how educational institutions operate. Specializing in admin support, tech integration, and student management systems, Varsity has always stayed a step ahead. But their recent [...]

ConVox News LetterSuccess in Action: How Industry Leaders Are Winning with ConVox Call Center Solutions "Powering Emergency Response: How ConVox Call Center Solutions Drive Efficiency " When every second counts, efficiency is everything. 108 Health Emergency Services, a leading provider of emergency medical assistance across India, needed a versatile and scalable call center solution to [...]

ConVox News LetterSuccess in Action: How Industry Leaders Are Winning with ConVox Call Center Solutions"How Lending kart Scaled Faster with ConVox Call Center Solutions?" For small and medium enterprises (SMEs) in India, getting a business loan isn’t always easy—especially without a solid credit history. Lendingkart has solved this problem with fast, unsecured loans powered by [...]

ConVox News LetterCustomer Success Stories - ETHIOPOST :"Ethiopost's Success Story: Connecting Ethiopia- Ethiopost Delivers Excellence in Customer Service " Ethiopia's national postal and logistics service, Ethiopost, has fully modernized its customer service, and it’s paying off big time. Faced with skyrocketing call volumes and customer demands, Ethiopost turned to ConVox CCS to streamline operations. The [...]

ConVox News LetterCustomer Success Stories - Domino’s Nigeria :"Tech-Powered Toppings: Domino’s Nigeria Levels Up Customer Service" Eat N’ Go, the powerhouse behind Domino’s Nigeria, has just made a significant leap in customer service technology. With the launch of its new call center powered by ConVox, the company is already experiencing smoother operations. The project went [...]

ConVox News LetterCustomer Success Stories - Pride Honda:"Pride Honda Success Story - How Pride Honda Revved Up Efficiency with ConVox " Pride Honda, a leading Honda dealership in Hyderabad, struggled to manage high call volumes while maintaining strong customer relationships. Constant inquiries kept staff busy, leaving little time for follow-ups and meaningful connections.    ConVox delivered [...]

ConVox News LetterCustomer Success Stories - BSNL Partnership:"BSNL Success Story: National-Level SI for BSNL, A New Chapter" We’re excited to share that ConVox is now a national-level System Integrator (SI) for BSNL, a pivotal step in growing our government project footprint. After years of delivering custom solutions at the circle level, ConVox now extends its [...]

ConVox News LetterCustomer Success Stories - Corpone Staffing:"Corpone Staffing Enhances Security and Efficiency with ConVox " Corpone Staffing Pvt Ltd, a leader in customer support and digital marketing, faced a challenge in securing call recordings and enhancing report accuracy. Their existing system lacked key features, like encrypted call data storage and detailed agent reporting.  Enter [...]

ConVox News LetterCustomer Success Stories - Vistas Learning"Vistas Learning Success Story: How Vistas Learning Elevates Customer Engagement with ConVox " Vistas Learning is an educational platform that boosts customer engagement and streamlines support. It struggled with consistent communication and quick responsiveness. With ConVox Call Center Solution, Vistas Learning integrates advanced features and optimizes communication flow.  [...]

ConVox News LetterCustomer Success Story - Despot Recoveries :"How Despot Recoveries Boosted Agent Productivity with ConVox" Despot Recoveries is a company specializing in debt collection services. Before using ConVox, they faced challenges such as an increase in call volume, inconsistent customer experiences, and inefficient lead handling. By utilizing the ConVox Call Center Solution, they were [...]