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Industry: Call Center Support Services

Since July 2013, ISON has been operating contact centers in India. Specializing in back-office support, outbound sales, inbound dealer helpdesk, and inbound customer service for a major telecom corporation, ISON BPO (India) has become a key player in the industry. Currently, employing more than 5400 people across eight sites in India, they provide clients in various sectors such as telecom, BFSI, e-commerce, and travel booking with top-notch services.

Explore how ISON BPO has reaped benefits from our call center solution in optimizing its contact center service delivery, IT operations, and back-office support, ultimately enhancing its overall service quality and client satisfaction levels.

For more information about ISON BPO  Case study, Click View More Button.

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