Voice Bot allows a caller to navigate an interactive voice response (IVR) system with their voice. It is powered by artificial intelligence and Natural Language Processing.
ConVox Voice Bot is an AI based Voice broadcasting solution that dials customer and engages with them proactively by using Natural Language Processing. Powered by leading AI tools from AWS, Azure & GCP, Customers get the feel of communicating with a live agent. Admin can use the advance web-based monitoring and reporting tools to access the live responses and call recording.
Artificial Intelligence and Natural language processing is driving the latest trends in contact centers. Implementing Voice Bot needs an expertise and experience in contact center domain. Deepija Telecom’s 20 years of experience in development and deployment of the contact center and related solution ensures efficient implementation and best output.
Yes. We use cloud engines such as AWS/AZURE/GCP for regional languages bot.
There’s no such limit on the interactive messages.
You can upload any amount of data but the concurrent dialing will depend on the number of channels subscribed.
We use cloud engines such as AWS/AZURE/GCP and our own AI engine too based on the bot flow.
There will be recurring charges for the API usage for STT and TTS.
Per call charges will depend on the amount of time spoken as it is linked to the API consumption.