Ramadan Special Offers

Ramadan Special Offers for ConVox Cloud Contact Center Solution.

Ramadan Special Offer Details

Designed for blended operations, our contact center software centralizes incoming queries across channels, assigns tickets automatically, and enables teams to resolve issues faster through smart tools and analytics.

This Ramadan, Elevate Customer Service with Convox

Ramadan Limited Offer

100% Cloud-Based – No Hardware or Maintenance Costs
Manage Voice, WhatsApp* Seamlessly
Trusted 24/7 Local Support Across Saudi Arabia

Ramadan Limited Offer – Get Convox for 199 SAR Only
Regular Price: 299 SAR(399) | Save 100 SAR

One Platform. All Customer Channels.

100% Cloud Contact Center – No Setup Hassles
Handle Calls, WhatsApp*& Ticket Management
All in One Dashboard
Reliable 24/7 Local Saudi Support

Ramadan Special – Subscribe for 399 SAR Only(499)
Save 100 SAR – Limited Period Offer

Upgrade Your Customer Experience with Convox Cloud Call Center

100% Cloud-Based – No Hardware Required
Unlimited Call Recording & Reports
24/7 Local Support for Businesses

Ramadan Special Offer
Get Convox Cloud Call Center for 199 SAR ( 299 SAR)
Limited-Time

What Makes It Effective?

Omnichannel Interface

Voice, email, chat, and social messaging—manage them all from a unified dashboard.

Real-Time Assignment

Incoming customer queries are tagged and routed instantly based on agent skill and availability.

Ticketing + Workflow Automation

Convert conversations into tickets and route them through preset resolution paths.

Advanced Analytics

Measure first response time, average handle time, and resolution rates per channel.

Benefits of ConVox Contact Center Software

Consistent Experience Across Channels

No more juggling tabs—one interface handles all customer communication.

Smarter Team Collaboration

Assign tickets, leave internal notes, and escalate cases with built-in workflows.

Customer Retention Boost

Quick, accurate, and empathetic responses across all touchpoints.

Scalable Setup

Add more channels or agents without disrupting current operations.

Secure & Compliant

Built with enterprise-grade encryption and in line with Saudi data protection laws.

Insightful Dashboards

Monitor multi-channel KPIs and track trends to guide improvements.

Deployment Modes

Flexible Deployment Options

On-Premise

Recommended for large enterprises and public-sector entities in Saudi Arabia.

Cloud-Based

Launch fast with minimal IT overhead and full channel flexibility.

Hybrid Flexibility

Mix cloud speed with local stability. Use real-time applications in the cloud while storing sensitive data on-site.

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FAQs

Is ConVox suitable for large teams or growing businesses?

Yes, The platform is designed to scale effortlessly, whether you manage 10 agents or 1,000+.

Can I access the platform remotely?

Absolutely, Both cloud and hybrid models support secure remote access for agents and supervisors.

How does ConVox support omnichannel engagement?

It consolidates email, SMS, voice, and web chat into a single system for seamless handling and tracking.

Can supervisors listen to live calls and provide feedback?

Yes, Supervisors have access to whisper, barge-in, and monitoring tools for training and quality control.

Does the software support compliance and audits?

Yes, Features include call recording, access logs, and audit trails to meet compliance requirements.

Can I customize the interface for different departments?

Yes, You can configure dashboards, reports, and user views to fit specific roles and departments.

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