Our telecom-grade software simplifies complex call workflows while giving you full visibility across performance metrics. It plugs into your existing systems and adds intelligent routing, monitoring, and dialing tools—all in a single dashboard.
Our telecom-grade software simplifies complex call workflows while giving you full visibility across performance metrics. It plugs into your existing systems and adds intelligent routing, monitoring, and dialing tools—all in a single dashboard.
Advanced dashboards and live monitoring provide instant visibility into agent performance and call flow metrics.
A clean, intuitive UI minimizes onboarding time and helps agents work efficiently across campaigns.
Run voice campaigns with predictive, progressive, or preview dialers tailored to your business objectives.
Instant alerts for missed calls, dropped interactions, or high wait times allow real-time intervention.
End-to-end encryption, restricted access, and audit logs ensure that sensitive customer data remains protected.
Automated workflows and streamlined interfaces reduce manpower overhead while improving overall service quality.
Preferred by enterprises needing full system access and hosting in their own data centers.
Ideal for startups or fast-scaling teams needing flexibility without hardware headaches.
Balance the flexibility of the cloud with local data storage for compliance-sensitive operations.
Our Call Center Solutions & Call Management System offers the tools to optimize your operations and provide a seamless customer experience. Watch our YouTube video to see how it works, from the intuitive interface to the advanced features that can make your team more responsive and productive.
The solution is designed to integrate effortlessly with your existing systems, allowing you to scale your operations as needed without any disruption. Whether it’s handling inbound or outbound calls, managing multi-channel communications, or utilizing AI-driven insights, our solution puts control back in your hands.
Yes, ConVox is built to scale. Whether you’re starting small or running an enterprise operation, the platform adapts to your needs.
Yes, IVR flows and agent panels can be configured in Arabic or English to support local language preferences.
Cloud deployments can go live in under a week. On-premise implementations depend on your infrastructure readiness.
Absolutely. ConVox offers native and API-based integrations for major CRM and helpdesk platforms.
Yes, remote agents can log in securely via browser or mobile app with VPN or secure tokens.
We offer onboarding, agent training, supervisor setup guides, and ongoing technical support.
