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ConVox News Letter

Success in Action: How Industry Leaders Are Winning with ConVox

"Kamineni Hospitals Transforms Patient Care with ConVox"

When patient calls were delayed, departments struggled to stay connected, and manual follow-ups slowed critical communication, Kamineni Hospitals knew it was time for change. That’s where ConVox stepped in.

By implementing the ConVox Communication Suite, Kamineni Hospitals unified all patient interactions, including calls, WhatsApp, and website inquiries into one powerful platform. Automated routing, real-time dashboards, and AI-driven support helped staff respond faster and ensured patients received the help they needed without waiting.

The result was reduced response times, higher patient satisfaction, and a connected ecosystem that keeps every branch operating seamlessly. It’s communication made smarter, simpler, and stronger.

See the full story of Kamineni Hospitals’ transformation here.

Technology Trends: Talk to Your PC:

"Voicebot AI Is Changing the Conversation"

The way we work is evolving, and now our computers are ready to talk back. With the newest wave of voicebot AI, users can speak commands directly to their PCs to manage tasks, send messages, and summarize information instantly.

Microsoft’s latest Copilot update for Windows 11 is leading this transformation, allowing users to control apps, generate content, and perform actions just by using their voice. For businesses using ConVox, this advancement brings faster and more natural workflows as agents can complete tasks hands-free while keeping conversations moving.

Voicebot AI is not just another tech trend. It is the next step in human and computer collaboration, making efficiency sound better than ever.

ConVox Newsletter October 2025 Technology trends I Vector Image

Inside Scoop: Big Moves and Bold Innovations at ConVox:

"ConVox Lights Up Diwali with Joy and Togetherness"

The celebration brought employees closer through traditional attire, gift distributions, and heartfelt appreciation from leadership. It was a joyful day that strengthened bonds across departments and reminded everyone of the warmth that teamwork brings.

Diwali at ConVox was more than a celebration. It was a reflection of togetherness, gratitude, and the bright energy that keeps the team shining all year long.

The team’s primary responsibilities include enhancing the overall customer experience, fostering loyalty, building strong customer relationships, collaborating with the Marketing Team to gain better user insights, and working with the Sales Team to understand and address customer needs effectively.

The team’s efforts have been well-received by clients, who appreciate the consistent maintenance of healthy relationships and the support provided. This positive feedback underscores the team’s commitment to delivering exceptional customer service and highlighting their contribution to the company’s success.

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