ConVox News Letter

Kamineni Hospitals has been a healthcare leader for more than 30 years, but even leaders can hit roadblocks. For them, it was a communications crunch: missed appointments, overloaded front desks, and no real-time patient updates. 

ConVox Call Center Solutions stepped in with the ConVox 3.2.4 Incoming Calls Help Desk and WhatsApp Messaging Console. The hospital now routes patients faster, reduces call drops, and keeps information flowing smoothly. Tools like the Blind Transfer Report and Abandoned Call Report help staff work smarter, and the seamless integration means more time for patient care. 

Want to see how ConVox cloud streamline your operations too? Discover the difference smart communication tools can make. 

ConVox is reshaping enterprise communication with its Cloud PBX Service, created in partnership with BSNL. Instead of clunky on-site hardware, businesses get a secure, scalable, fully hosted system that works wherever teams do. 

The platform integrates calls, chat, SMS, and email with features like IVR menus, voicemail-to-email, click-to-call APIs, and advanced call monitoring. Mobile apps and remote extensions keep staff connected while maintaining security. Dedicated engineers handle onboarding, provide training, and offer round-the-clock support. 

By combining flexibility, cost savings, and business continuity, ConVox is showing what the future of communication looks like: smart, fast, and everywhere you need it to be.