Petroleum Industry’s Advancements in Telecom, it has a big role to play in Petroleum Distribution. Call Center Software for Petroleum Industry ensures smooth coordination, centralized communication, and improved response times. Easy and transparent access to information is very important due to the monopoly of state owned companies in this sector.
Sub IVR are created under main IVR to intake more user input.
Records all the Calls (100% Recording). A core capability within Call Center Software for Petroleum Industry to ensure compliance and clarity.
Complete and comprehensive reporting of your Calls & Campaigns.
All Resources like Servers, Calls, Campaign Can be Monitored live. Monitoring tools are tightly integrated in modern Contact Center Software for Petroleum Industry, helping supervisors maintain visibility.
Caller can leave a voice message when nobody available to take call. Voice mail is an essential feature in Call Center Software for Petroleum Industry, ensuring no critical message is missed.
User can specify a single number for all type of caller. This setup is often used in Contact Center Software for Petroleum Industry to centralize inbound communication.
Calls are forwarded to a given number based on caller input. A common function of Call Center Software for Petroleum Industry to route calls based on priority or region.
Captures data of caller incase all users are busy. Missed call capture ensures no inquiry goes unanswered in Contact Center Software for Petroleum Industry deployments.
