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Apex Telecom
Since November 2016, Apex Telecom has operated contact centers in Saudi Arabia. Through the implementation of ConVox in ALJ Company Collection Centers, Apex Telecom has significantly benefited. This solution includes Autodialer Collection Solution, outbound sales, and inbound dealer services.
The client, a large financial services company with over 10,000 employees and millions of customers, has experienced enhanced operational efficiency and improved customer service as a result of Apex Telecom's utilization of our call center solution.
