Base Info:

Company Name: Apex Telecom

Client Name : Abdulatif Jameel Financial Company - ALJ

Industry: Call Center Support Services, Inbound Customer Service, Collection Auto dialer Services.

Capacity: Total Agents 620 Seats

Average Number of calls: 150 calls per agent.

Customer profile: Since November 2016, Apex Telecom has operated contact centers in Saudia Arabia . and provided Convox Solution in ALJ Company Collection Centers with Autodialer Collection Solution, outbound sales, and inbound dealer.

The client is a large financial services company with over 10,000 employees and multiple millions of customers. They provide a variety of products including Car loans, personal loans, and mortgages.