Spiro is Africa’s foremost electric vehicle manufacturer. Of late they are getting a great media attention for their innovative way of replacing traditional bikes with e-bikes. Inbound and Outbound Customer interaction is a vital part of their business. Deepija Telecom’s ConVox Omni channel solution is empowering Spiro to smoothly connect to their large customer base.
ConVox Omni Channel Contact Center Solution 4.0, is facilitating seamless communication across multiple platforms from a unified interface. This has not only bolstered brand recognition but also expedited customer support, making it easier for customers to access the assistance they require promptly.