ConVox Newsletter September 2023
Customer Success Stories:E-Bike Revolution of Africa gets a support leg of ConVox Spiro is Africa's foremost electric vehicle manufacturer. Of late they are getting a great media attention for their innovative way of replacing traditional bikes with e-bikes. Inbound and Outbound Customer interaction is a vital part of their business. Deepija Telecom’s ConVox Omni channel [...] Read More
ConVox Newsletter August 2023
CASHe – Customer Success StoryCASHe Uses Omni-Channel Whatsapp Integration to Streamline Loan Queries and Payment Reminders CASHe, operated by Bhanix Finance & Investment Limited, is a leading money lending app in India, specializing in instant online loans. With a strong focus on customer interaction, CASHe engages users via WhatsApp for loan inquiries, disbursements, offers, and [...] Read More
ConVox Newsletter – July 2023
This ticketing solution is seamlessly integrated with ConVox Omni Channel solution. Tickets raised via phone calls, WhatsApp, AI chatbot and social media platforms can be handled in Ticketing Solution. Once the tickets are raised, they automatically transfer to the Ticketing Solution 1.02 management system, where the actual process begins. In this solution, the executive can […]
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