Power of  Call Masking Solution:

Customers can be served while privacy is ensured for their contact number. In case you have a confirmed auto booking Uber for your phone and you have waited nervously at the pick-up point or destination and the driver is unavailable to confer, you could at this point call an Uber driver asking for clarification.

However, in conventional scenarios, one phone number is going to be explicitly listed to the rickshaw puller which increases the chances of privacy issues or verbal abuse on the lines of numbers for them.

Thus, it is necessary for a system that can detect that the phone numbers belong to both the customers and the bikers to be approved. Thus, they will have an established channel through which they will, without fail, communicate.

However, by performing this conditional action we can indeed build up the trust and confidence of our user in their travel experience. Cloaks is another superb method that all can use in order to simply put the problem with privacy to an end.

Therefore, it will be the foundation of the relationship of customers with the brands and hence admiration by them.

The masking out solution will be the best part of the software where interaction with the client and company executive will be possible without any fear of knowing their information.

 

What, however, does Call Masking Software stand for?

The only Achilles’ heel of this Call masking/ Number masking solution is that the working agents on the business or a company can take calls and talk to customers without exposing their numbers (both are masked so customers and them can contact each other anonymously).

It builds trust by almost invisibly keeping the privacy of their customers and agents without alter them from achieving personalization.

Software Demystified: Secret behind the Call Masking Software.

In case of the emergence of two sides that want to make the connection without unveiling their real phone numbers, a viability of using call masking solution is demonstrated.

This program discloses untrue phone numbers on both sides; thus, the privileged can continue using their real numbers. Here’s how it works:

When a harasser tries to call a particular number for instant 666, this is then redirected through the obscuring software.

In this case, the receiver will see the new number, for instance, 555, whereas the original caller’s is still the same.

The smooth running of the operation of this dual reporting mechanism allows for anonymity of the offender and the victim respectively.

Moreover, in case of an inadvertent end of call, users can call back the original masked number to chase up the caller.

This duality of functions, therefore, guards the personal data of the users while providing a secure mean of sending message if needed.

Call masking software, therefore, acts as a secure and not exclusive to phone call communication i.e confidentiality is maintained in telephonic communication.

The Call Masking Software has special features.

1. No Infrastructure Worries.

It offers you the utmost ease of usage as you don’t have to set up or install the hardware or software, simply plug and play the API with only one process and all the business calls will be heading to your smart phone.

2. Simple API Integration.

A direct call is reachable through the “Call” button visible on the company’s website or application with no API integration in a single click.

3. Secures Privacy Of Both the parties concerned.

Two-way masking will mask the personal phone numbers of both parties, simultaneously, and establish maximum privacy for both parties during the conversation.

4. Live Call Recordings.

With the ability to record and listen to the agents conversations with customers that are happening in real-time and with the technology to track the service quality in each call, the tool will target agents’ improvement.

5. Download CDR&I is where you can conveniently get information and reports you need.

It will be possible to access all reports of call detail and the analytics of all inbound and outbound calls from our user-friendly portal, where you can also download all reports on fingertips and thereby keep track of your calls.

6. Scalable Solution.

Enable agents to handle call volumes easily based on the calling habits by scalable and concurrent call capacity that immediately change capacity by adding or reducing phone numbers (DIDs) in the account.

 

With Call Masking Software, there are numerous benefits.

1. Fosters Client Loyalty.

Call Masking Software could be just that you need to boost your game and essentially open the doors to more clients’ loyalty. Your customers are often able to reach you and you will be there for them to answer.

Call masking is a technique, aimed also at discouraging piracy of telephone numbers if the numbers belong to different locations or parts of a network.

Your line is not ANY place or time circumstances restricted.

2. Ensures Privacy.

However, doing this is what call masking solution users or customers is not requiring to disclose their personal phone numbers to others including the drivers, the delivery agents, suppliers, technicians, contractors, and other providers.

3. It Is All about Protecting Personal Data and Your Privacy.

Call Masking Solution by the service provider can protect and make the user phone numbers secret leaving no clue to be revealed.

Masking the actual identities of users facilitates tighter controls as all the day-to-day transactions, communication and activities related to the platform stay within the platform.

Communication with clients who settled into the service is now doing direct and private.

Conclusion.

To equip your business with a highly efficient and compelling call screening technology that is currently acclaimed by major industry partners is our technology.

Enlist our comprehensive package delivery, grocery delivery, and ride-sharing businesses including Ola, Uber, Ola, Rapido, Zomato, and Swiggy, which have already embedded our efficient caller ID masking tool among their starts-up.

Are you within the company or organization that wishes to set up a secure and private communication strategy?Look no further! After all we strive for you.

Accelerate the power of our Call Masking technology that aims to protect data and provides premium customer care.

You are all set, look on the striking change. Book a demo now!

Be delighted by the smooth connection of our Call Masking tool, and in the meantime, find out how integrated customer experience can be there to improve your communication and to strengthen it.
Don’t horizontally divide the bastion of your business communications, take the first step toward a private and secure connectivity.